Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next
Subject: Can't start client from clean Notes.INI
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Functionality
Platform: Windows XP client
Release: Beta 1
Reproducible: Always

I had a reason to restart the Notes Client from a clean Notes.INI. I have done this on many occasions before (with previous releases) to clean out old INI settings etc.
I reduced the INI file down to a minimal subset

[Notes]
KitType=1
Directory=C:\Documents and Settings\Gareth Howell\Application Data\Lotus\Notes\Data
InstallType=2

And ran the client.

The client started in setup mode as usual and prompted for location.
It then prompted for user name and server.

It then went and retrieved my ID file (we use password/ID recovery)
At this point it got stuck in a loop

It displayed the info box that
"Your Windows account password does not match your Notes password. To synchronize the passwords, use File - Security - User Security and click Change Password"
I clicked OK and the box re-appeared after a delay.

I couldn't get past this point and had to kill the nlnotes.exe process (Notes hadn't got as far as creating an Application entry in the Windows Task Manager. I then had to reboot.

Luckily I had a backup of my Notes.INI

BTW, my ID and account passwords do match!


Feedback number WEBB7H7D4B created by ~Ned Asaponepulikle on 08/04/2008

Status: Open
Comments:





Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS